Technology Help Desk Information

  • submit a help ticket

    Submit a Help Ticket

    Having trouble logging into the help desk system? Press the following 3 keys together at the same time and it usually fixes it!
    command+shift+r (mac users)
    control+shift+r (pc users)


    MCMS Chromebook Help:


    Students should bring their student ID and Chromebook to the Library ramp, located inside. Students will receive a different device if their Chromebook needs to be sent in for repair. 

    When

    • Mondays before school between 8:00-8:30am
    • Lunchtime daily from 11:30am-12:40pm

    Students can also submit a help ticket to help us troubleshoot and arrange a different time to connect.


    OPHS Chromebook Help


    Students should bring their student ID and Chromebook to the foyer of the Gym. A tech will check-out a different device if the student's is not working

    When:

    • Monday through Friday, 8:00am - 10:30am

    Students can also submit a help ticket to help us troubleshoot and arrange a different time to connect.


    Staff Help



    Families and Caregivers Help


    Submit a help ticket to get help. Here are helpful links: